Try free for 7 days!

Host's Front Desk

Live support and answering service for your Airbnb guests. 

 

Support From Start To Finish

Start by connecting your Airbnb account. Provide rental details we need. Then we take over and you get host superpowers!

Airbnb inbox, text messages

Hi! How far is your place from the beach? 

Hello! The beach is only 5 min away. Let me know if you have any other questions.

Inquiry pre-approved.

Inquiries answered, requests accepted via integrated channel inbox.

Ok, I have made a reservation. How do I check-in?

Welcome to my home Abby! Please open URL link below to see your arrival instructions and...

Arrival instructions sent.

Cleaning scheduled.

Once booking is confirmed guests can use channel inbox or texts.

We have a plumbing problem in the bathroom.

No problem Abby, maintenance will arrive shortly to fix the issue.

Maintenance requested.

Maintenance and upkeep requests sent to your team.

 

Only Pay For What You Use

At average occupancy of 70% or 21 days per month and $3.00 per booked day your total comes up to $63 per month.

Under 150 booked days

$3.00

Per booked day

✓ Live support for your guests

✓ Channel inbox, text messages

✓ Rental upkeep management

✓ Guest arrival instructions

* Billed monthly

150+ booked days

$2.80

Per booked day

✓ Live support for your guests

✓ Channel inbox, text messages

✓ Rental upkeep management

✓ Guest arrival instructions

* Billed monthly

Beautiful Arrival Instructions

Instructions and home manual page is generated and sent to each guest. Clear layout will improve your guest's check-in experience and earn you 5-star ratings.

Everything guests need

10 Olive St, Beverly Hills, Ca

ⓘ  Arrive to this address for check-in.

Listing Access

Parking

Home Manual

Check-Out

Thank you for staying!

 
 

Loved By Hosts And Guests

Grow your short-term rental business and allow us to save you time, earn great reviews and help you become a superhost.

What's your cancellation policy?


Cancel anytime, there are NO penalties, hidden fees or charges. Log in to your account, go to Dashboard and tap Cancel under subscription. You won't lose your data in case you decide to renew the service in the future.




How do you reply to guests?


After registration you will have access to your account dashboard where you will: - connect your Airbnb accounts; - provide additional information about your rentals (such as who to contact for maintenance requests, listing access and parking details). Then our trained support team will: - reply to your Airbnb messages via integrated channel inbox; - reply to text messages via provided contact phone number; - pre-approve inquiries; - accept or decline pending requests; - coordinate cleanings and key deliveries with your team; - send maintenance requests; You will only be contacted in case of an emergency and when Airbnb support case manager reaches out. Now you can have a good nights sleep or freely go about your business not having to worry about your guests.




Is there a phone number?


Yes! After reservation is placed your guests will receive a confirmation message via channel inbox. It will include: - contact phone number; - beautifully designed check-in instructions and home manual; - a welcome message. Please note if guest calls the phone number they will be politely instructed to send a text instead. We will register the call as well and also send a text message to the guest.




What platforms do you support?


Currently we support and integrate with Airbnb. We are also beta testing HomeAway.




How fast do you reply?


In under 20 minutes, usually within a few minutes.




How does trial and pricing work?


You get 7-days free trial. Upon expiration you have to add your payment method otherwise our services will be terminated. After your free trial is over we bill you each month only for booked days. Example 1: Joe has 1 rental that got booked 21 days in March. His rate is $3.00 per booked day. Joe's total charge for that month is $63. Example 2: Ana has 10 rentals that got booked 210 days in March. Her rate is $2.80 per booked day. Ana's total charge for that month is $588. There are no hidden charges or set up fees.